Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of Great North Spins Hub ("Great North Spins Hub", "we", "us", "our") and the free‑play social casino platform available at greatnorthspinshub.com (the "Website").

By accessing or using the Website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Website.

2. Nature of the Service – Free-Play Only

Great North Spins Hub is a free‑play social casino platform for Canadian players. The Website offers virtual slot machines, leaderboard challenges and collectible rewards for entertainment only.

• All gameplay uses virtual credits or points that have no real‑world monetary value.
• We do not offer real‑money gambling, betting or wagering of any kind.
• You cannot win or withdraw real money, cash prizes or any item of monetary value.
• All outcomes are recreational and are not intended to simulate real‑money results.
• Ranks, collectibles and leaderboard positions are purely virtual and non‑transferable.

The Website is designed for entertainment and community engagement and does not constitute gambling under applicable Canadian law.

3. Eligibility and Age Restrictions

• You must be at least 18 years of age (or the age of majority in your province) to use the Website.
• By using the Website, you confirm that you meet this age requirement and that you have the legal capacity to enter into these Terms in your jurisdiction.

We may request proof of age or identity and may suspend or terminate access if we reasonably believe that a user does not meet these requirements.

4. Accounts and Security

4.1 Account Creation

Certain features, such as leaderboard challenges and seasonal events, may require you to create an account. When you register, you agree to:

• provide accurate and up‑to‑date information;
• keep your login credentials secure and confidential;
• update your information promptly if it changes.

4.2 Responsibility for Your Account

• You are responsible for all activity that occurs under your account.
• You must notify us promptly if you suspect unauthorised access or misuse.

We may suspend or terminate accounts that we reasonably believe are compromised, inactive for a long period, or used in breach of these Terms.

5. Virtual Credits and Rewards

The Website may use virtual credits, points or similar in‑game indicators of progress ("Virtual Credits").

• Virtual Credits are for entertainment only and have no cash or property value.
• Virtual Credits cannot be exchanged or redeemed for money, goods or services.
• You do not own Virtual Credits and may not sell, trade or transfer them.

We may adjust, reset or remove Virtual Credits, collectibles or achievements (for example, to correct errors or prevent abuse), consistent with the free‑play nature of the Website.

6. Responsible Play

Although Great North Spins Hub does not provide real‑money gambling, we support safe and responsible gameplay. You agree to:

• use the Website only for personal, non‑commercial entertainment;
• take regular breaks and avoid excessive play sessions;
• seek help if you feel your gaming behaviour is becoming problematic.

If you are concerned about your own or someone else’s gaming behaviour, we encourage you to seek guidance from appropriate support services in your province or territory.

7. Prohibited Conduct

You must not:

• use the Website for any illegal or unauthorised purpose;
• harass, threaten or abuse other users or engage in hateful or discriminatory behaviour;
• use cheats, bots, scripts, exploits or other tools to gain an unfair advantage;
• introduce viruses, malware or other harmful code to the Website;
• attempt to gain unauthorised access to the Website, other accounts or our systems;
• copy, modify, reverse engineer or distribute any part of the Website, except as permitted by law;
• use the Website to promote other products or services without our prior written consent.

We may investigate suspected breaches and take appropriate action, which may include suspending or terminating accounts and cooperating with law enforcement where required.

8. Intellectual Property

The Website and all content on it – including games, graphics, logos, design elements, text, software and audio‑visual materials – are owned by or licensed to Great North Spins Hub and are protected by intellectual property laws.

We grant you a limited, non‑exclusive, non‑transferable, revocable licence to access and use the Website for your personal, non‑commercial entertainment, subject to these Terms.

You must not:

• use the content for commercial purposes without our written permission;
• remove or alter any copyright, trademark or proprietary notices;
• create derivative works from the content, except where allowed by law.

9. Social and Competitive Features

The Website may include social and competitive features, such as leaderboards, daily bonus rounds, seasonal events and themed tournaments that highlight your progress against other players.

• Your display name, avatar and progress may be visible to other users when you engage in these features.
• You remain responsible for any content you share and must ensure it complies with these Terms.

10. Availability and Changes

We aim to keep the Website available and enjoyable, but we do not guarantee uninterrupted or error‑free access.

• The Website may be unavailable from time to time due to maintenance, updates or technical issues.
• We may add, remove or modify games, events and Virtual Credits at any time, provided the service remains free‑play and entertainment‑focused.

To the extent permitted by law, we are not liable for any loss or damage arising from such interruptions or changes.

11. Disclaimers

The Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties or representations, express or implied, about the Website, including that it will be uninterrupted, secure or free of errors.

Nothing in these Terms is intended to exclude or limit any non‑excludable rights or remedies you may have under applicable law.

12. Limitation of Liability

To the maximum extent permitted by law, Great North Spins Hub and its directors, employees, contractors and partners will not be liable for:

• any indirect, incidental, special or consequential loss or damage;
• any loss of data, enjoyment, opportunity or reputation;
• any loss or damage arising from your use of, or inability to use, the Website, including errors, downtime or unauthorised access to your account.

Where our liability cannot be excluded but can be limited, our total aggregate liability arising out of or in connection with the Website will be limited to the amount (if any) you have paid for premium elements of the Website in the 3 months before the event giving rise to the claim.

13. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Great North Spins Hub and its directors, employees and contractors from any claims, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of:

• your breach of these Terms;
• your misuse of the Website;
• your violation of any law or rights of a third party.

14. Privacy

Our Privacy Policy explains how we collect, use and protect your personal information. By using the Website, you agree to that Privacy Policy as part of these Terms.

15. Termination

We may suspend or terminate your access to the Website (including your account) at any time if we reasonably believe that:

• you have breached these Terms;
• you have engaged in fraud, abuse or harmful behaviour;
• your use of the Website may harm other users or the integrity of the service.

You may stop using the Website at any time and may request closure of your account where applicable. After termination, you may lose access to Virtual Credits, collectibles and other data, and you will not be entitled to compensation.

16. Changes to These Terms

We may update these Terms from time to time, for example if we change the Website or if legal requirements change. We will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice.

Your continued use of the Website after changes take effect means that you accept the updated Terms. If you do not agree, you must stop using the Website.

17. Governing Law and Jurisdiction

These Terms and your use of the Website are governed by the laws of the jurisdiction in Canada where we are established, without regard to conflict of law principles.

You and Great North Spins Hub agree to submit to the non‑exclusive jurisdiction of the courts of that jurisdiction in relation to any dispute arising out of or in connection with the Website or these Terms.

18. General

• Entire agreement: These Terms, together with the Privacy Policy, form the entire agreement between you and us regarding the Website.
• Severability: If any part of these Terms is found to be invalid or unenforceable, the rest will remain in full force and effect.
• No waiver: If we do not enforce a right under these Terms, this does not mean we have waived it.
• Assignment: You may not transfer your rights or obligations under these Terms without our consent. We may transfer our rights and obligations in connection with a merger, acquisition or similar event.

19. Contact Us

If you have any questions about these Terms or the Website, please contact:

Great North Spins Hub
245 Queen Street
Toronto, ON
Canada
Email: support@greatnorthspinshub.com